Privacy Policy

ShortWork ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By submitting your information through our website, Facebook Lead Ads, or any other form operated by ShortWork, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Business name and type
• Information you provide in response to form questions, such as details about your business operations or challenges

We collect this information when you voluntarily submit it through our website contact forms, Facebook Lead Ad forms, email correspondence, or phone conversations with our team.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you requested, including free automation audits
• Contact you by phone, email, or text message regarding our services
• Send follow-up communications related to ShortWork's automation services
• Improve our services and understand the needs of our clients
• Fulfill any other purpose for which you provided the information

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of secure platforms for data storage and limiting access to your information to personnel who need it to perform their job functions.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Third-Party Service Providers

We may use third-party tools and platforms to help us operate our business and deliver our services. These may include:

• Customer relationship management (CRM) platforms
• Email marketing and communication tools
• Scheduling and calendar platforms
• Analytics services
• Meta (Facebook/Instagram) advertising platforms

These third-party providers may have access to your personal information only to the extent necessary to perform their functions on our behalf. They are obligated to maintain the confidentiality and security of your data.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely for the purposes described in this policy.

Data Collected via Facebook Lead Ads

When you submit a lead form through one of our Facebook or Instagram advertisements, Meta (Facebook) collects and transmits your information to us based on your interaction with the ad. This may include information auto-filled from your Facebook profile, such as your name, email address, and phone number, as well as any responses you provide to custom questions on the form. We process this data in accordance with this Privacy Policy. For information about how Meta handles your data, please refer to Meta's Privacy Policy.

Your Rights and Choices

You have the right to:

• Opt out of communications: You may request to stop receiving messages from us at any time by replying "STOP" to any text message, clicking "unsubscribe" in any email, or contacting us directly.
• Request access: You may request a copy of the personal information we hold about you.
• Request deletion: You may request that we delete your personal information from our records.
• Request correction: You may request that we update or correct inaccurate information.

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will remove it from our active systems within 30 days.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

ShortWork
Email: [email protected]